The Haddon Township Police Department Internal Affairs Complaint Procedure
How to file a complaint
Providing police services can often be a very difficult and complex job.
The Haddon Township Police Department has established rules and regulations and standing operating procedures governing the professional and personal conduct of employees and acceptable work performance standards. These guidelines are designed to protect the well-being and the rights of all citizens and employees. The Haddon Township Police Department recognizes that the actions of our officers may fall short of personal expectations at times. The Internal Affairs Division will thoroughly investigate all reports of misconduct by our officers regardless of the source. You will be advised in writing of the outcome of the investigation. Anyone who files a complaint against one of our officers will be treated with courtesy and respect.
To make a complaint you may:
Call the Internal Affairs Division at (856) 833-6204 to speak to a representative Monday through Friday, between 8:30 am and 4:30 pm. After hours you may call (856) 833-6205 to leave a message. You will receive a return call during business hours from our office.
Make your complaint in person, Monday through Friday, 8:30am to 4:30pm, or write to the Commanding Officer at the Office of Internal Affairs or the Chief of Police located at:
The Haddon Township Police Department
135 Haddon Avenue
Haddon Township, NJ 08108
Telephone (856) 833-6205
Fax (856) 854-4532
You can also make a complaint in person to any supervisor 24-hours a day. Our 24- hour non-emergency phone number is: (856) 854-0011
Please include as much of the following information as you can remember:
Date, time, and location of the incident
Name(s) and badge number(s) of the member(s) involved
Names, addresses, and telephone numbers of any witnesses
Circumstances of the incident
If the investigation indicates the officer has committed a violation, corrective action commensurate with the severity of the violation will be taken. Mitigating circumstances may be considered by the Chief of Police in determining appropriate penalties. Discipline under the rules and regulations will not be based on any employee's race, color, political affiliation, sex, disability, or age. Action taken by the Internal Affairs Division may involve:
Remedial training (non-discipline)
Reduction in rank
After an investigation is completed, less severe discipline (written reprimand and five or less days suspension) is administered directly by the Chief of Police. More serious discipline (suspension for more than five days, reduction in rank, or termination) will be imposed if the officer is found guilty at a disciplinary hearing. In the event the member is subject to a disciplinary hearing, the complainant and witnesses may be called to testify. They will be notified in writing by the Internal Affairs Division when the complaint has been resolved.
However, the exact discipline imposed is a confidential personnel matter and will not be revealed to the complainant. Members of the Department can appeal the Chief's decision. The Haddon Township Police Department has established procedures for members to follow in filing their appeals, just as it has established procedures to fairly and honestly investigate citizens' complaints.
We take your complaint seriously. However, if a complaint is found to be fabricated and maliciously pursued, the complainant may be subject to criminal prosecution and/or civil proceedings.